Balihoo Lost and Found
Every year, Balihoo attends several franchise conventions. Our marketing and sales team hands out all sorts of branded company schwag. Stuffed dogs, hats, frisbees… and the list goes on. Typically, these giveaways end up in the hands of the sons and daughters of the convention attendees. Here is a fun story about our, almost-famous, Balihoo stuffed dogs.
This morning I received a voicemail from an executive at a very large and well known drive-in restaurant chain. Upon returning his call, he prefaced the conversation with, “This is completely non-business related and quite frankly, a very strange request so fair warning.” I’ve had some pretty interesting calls in my day but this one may be the best to date. True to his word, the call was 100% non-business related. He was calling to see if we could send him one of our almost-famous stuffed Balihoo dogs known as ‘Scout’.
This executive had attended the IFA convention and happened to receive a ‘Scout’ at our booth. He took it home and gave it to his four-year old daughter, Madison, who was elated. Five months later, Madison accidently left her beloved Scout at the Barnes & Noble in Tampa. She had become so attached to Scout that when she lost him, she was devastated. After searching high, low, near and far, her father was unable to track down his daughters favorite stuffed animal. Upon coming up empty-handed, he decided to call and see if there was any way we could send a replacement to his daughter. I told him to have Madison check the mail in a few days.
With that, the marketing team at Balihoo built a care package and had it shipped out 20 minutes later.
The package was addressed:
To: Miss Madison
From: Balihoo Lost & Found
This is just another testament to the unique culture here at Balihoo.


Very sweet of all of you to make Madison a priority. It is so satisfying to know that there are still companies existing in our current culture and economy today that continue to have a soft spot for kids and lost puppies. Madison is lucky to have such a caring Dad and to have connected with the kind-hearted employees of Balihoo - albeit indirectly. Cheers!
Comment by Lori McAfee — July 13, 2009 @ 1:03 pm